How can I pay and what are the conditions?
Once you have confirmed the final itinerary we would request a 20% deposit. Please note that gorilla permits must be paid in full at the time of booking. As soon as we receive your payment we will be able to provide you a 100% guaranteed reservation of all activities, accommodation and gorilla permits.
The remaining 80% should be settled latest 7 days before the start of your adventure.
What is included in the price?
All our packages include all services such as the driver guide, all tour activities, park entrance fees, airport transfers, 2-3 meals per day, accommodation, as well as non-alcoholic drinks and seasonal fruits throughout the journey.
Following expenses are not included: airline tickets, visa fees, tips and personal expenses.
Why are the prices so competitive despite 3% of profits being donated?
We are happy to work at 3% lower margins than other tour operators since we strongly believe that with our passion to share the beauty of Uganda with our customers comes also the responsibility to “give back” in order to ensure a sustainable Uganda with its amazing gorillas, flora, fauna and cultures.
Where does the 3% donation go to?
We support various local communities to help, for example, poachers learn a new profession, or we help local organizations for their work on building a sustainable existence for the indigenous Batwa tribes.
How many people will I travel with?
Afric Adict Safaris offers tailor made safaris for any number of participants and the bigger the group the more attractive the price will be. Generally, all clients always are alone but you may opt in for others to join your group to reduce your total cost of the trip.
All trips are done with comfortable jeeps offering seats for five to seven people, or with 4WD minibuses that can take a maximum of nine people. We always make sure that all people have a window seat unless of course you prefer travelling in a large private group within only one vehicle to optimize cost.
Will my guide speak my language?
All our tours are guided by qualified and experienced English speakers. Guides for other languages can be availed on request.
How much money shall I bring?
All food and beverages are included in our packages but you may want to bring along some money for additional snacks, local souvenirs, tips and possibly other activities you may decide to do like community walks or tours meeting the indigenous tribes etc… Our customers usually get along with between 10 and 50 USD per person/day. We strongly recommend bringing USD which can be used as currency across Uganda, or withdraw Ugandan Shillings at the airport cash machines since in the country side credit cards are not widely accepted and cash machines might sometimes be out of service.
What clothes shall I bring?
This depends by season and tour destination and we will individually give you advice before your trip.
I opted in for more travelers and lastminute someone will join, do I get a refund even if I paid already?
Yes. If more travelers will join your group at the last minute, we will refund you back the difference of respective group prices.
What are your cancellation policies?
In general, we require a 20% prepayment of the total cost (excl. gorilla permits which needs to be paid in full) which can be reimbursed in case of cancellation until 14 days prior to the adventure’s starting date. Between 7 and 14 days prior to the start will refund a 50%, we would refund you half of your prepayment. Cancellations less than 7 days prior to departure will not be refundable, however, if you need to change the dates within 4 weeks, we will try our very best to accommodate your request. Please note that gorilla permits cannot be refunded but dates are subjected to change three months and above prior the adventure.
How far in advance should I book?
This really depends on the activity and season but for gorilla permits, we strongly recommend booking as early as possible. Permits for gorilla trekking during the peak season which runs from July to December could, for instance, be fully booked five months before the commencement of the trip whereas, in the low season such as January to June, you may even get a permit only a week in advance.